

















Let customers speak for us
FAQs
배송 안내
결제가 완료된 후, 저희는 영업일 기준 주문 접수 후 24시간 이내에 상품을 발송할 것입니다. 예약 상품의 경우, 상품 보충 시간에 따라 다르며, 일반적으로 10-14 영업일 이내에 발송됩니다. 예약 상품의 시간이 너무 길 경우, 고객은 구매일로부터 약 15 영업일 이내에 환불을 신청할 수 있습니다.
배송 안내
모든 발송된 상품은 '順豐速遞'를 선택합니다. 전체 매장 소비 금액이 HKD$500 이상일 경우 전 홍콩 무료 배송(외딴 지역이나 섬 제외)을 제공합니다. 소비 금액이 HKD$499 이하일 경우, 추가 HKD$30을 배송비로 부과하며, 수량 및 무게에 제한이 없습니다. 다른 국가나 지역으로 배송이 필요할 경우, 저희와 연락하여 배송 방법을 상의해 주십시오. 또한 저희의 元朗 Studio에서 직접 상품을 수령할 수 있습니다.
교환/환불 정책
상품을 받은 후, 즉시 상품 내용을 확인해 주십시오. 고객이 상품 수령 후 72시간 이내에 상품 손상을 발견한 경우(포장 상자는 제외), 그 손상이 고객에 의해 발생하지 않은 경우, Coffee Stage 커피 스테이지에 연락하여 교환을 조정해 주십시오. 72시간 이후의 신고는 처리되지 않습니다. 또한 아래 페이지에서 저희 매장의 자세한 교환 정책/환불 정책을 확인할 수 있습니다.
도매 주문/협력
모든 제품은 도매 주문 또는 비즈니스 협력을 제공합니다. 관심 있는 친구, 상인, 커피숍은 저희에게 연락하여 견적을 요청하거나 자세한 내용을 문의해 주십시오.
연락 방법:
Email: cs@mycoffeestage.com
WhatsApp: +852 9854 7646