









Let customers speak for us
FAQs
发货需知
完成付款后,我们将在工作天收取订单后的24小时内将商品送出。预订产品则视乎产品补货时间,通常会在10-14个工作天内寄出。如预订产品时间过长,客人亦可在购买日起计15个工作天内向我们申请退款。
运送需知
所有寄出的货品均选择「顺丰速递」。全店消费金额达到HKD$500或以上即可全港免运费(不包括偏远地区或离岛)。如消费金额为HKD$499以下,我们将会收取额外HKD$30作为运费补贴,不限数量及重量。如果您需要寄送到其他国家或地区,请与我们联系商讨运输方式。您也可以选择到我们的元朗Studio自行领取货物。
换货/退款政策
收到货品后,请立即检查商品内容。如客人在提取货品后72小时内发现商品损坏(不包括包装盒),且该损坏非由顾客造成,请尽快联络Coffee Stage 咖啡舞台安排换货。逾期72小时后的报告恕不受理。您也可以前往以下页面查看本店详细的换货政策/退款政策。
批发订购/合作
所有产品均提供批发订购或业务合作,欢迎有兴趣的朋友、商户、咖啡店联络我们索取报价或查询详情。
联络方法:
Email: cs@mycoffeestage.com
WhatsApp: +852 9854 7646