









Let customers speak for us
FAQs
發貨需知
完成付款後,我們將在工作天收取訂單後的24小時內將商品送出。預訂產品則視乎產品補貨時間,通常會在10-14個工作天內寄出。如預訂產品時間過長,客人亦可在購買日起計15個工作天內向我們申請退款。
運送需知
所有寄出的貨品均選擇「順豐速遞」。全店消費金額達到HKD$500或以上即可全港免運費(不包括偏遠地區或離島)。如消費金額為HKD$499以下,我們將會收取額外HKD$30作為運費補貼,不限數量及重量。如果您需要寄送到其他國家或地區,請與我們聯繫商討運輸方式。您也可以選擇到我們的元朗Studio自行領取貨物。
換貨/退款政策
收到貨品後,請立即檢查商品內容。如客人在提取貨品後72小時內發現商品損壞(不包括包裝盒),且該損壞非由顧客造成,請盡快聯絡Coffee Stage 咖啡舞台安排換貨。逾期72小時後的報告恕不受理。您也可以前往以下頁面查看本店詳細的換貨政策/退款政策。
批發訂購/合作
所有產品均提供批發訂購或業務合作,歡迎有興趣的朋友、商戶、咖啡店聯絡我們索取報價或查詢詳情。
聯絡方法:
Email: cs@mycoffeestage.com
WhatsApp: +852 9854 7646