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
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
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


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




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







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Let customers speak for us
FAQs
Informations sur l'expédition
Après avoir effectué le paiement, nous expédierons le produit dans les 24 heures suivant la réception de la commande pendant les jours ouvrables. Les produits en précommande seront expédiés dans un délai de 10 à 14 jours ouvrables en fonction du temps de réapprovisionnement. Si le délai de précommande est trop long, les clients peuvent demander un remboursement dans les 15 jours ouvrables suivant la date d'achat.
Informations sur la livraison
Tous les produits expédiés choisissent 'SF Express'. Les achats atteignant ou dépassant HKD$500 bénéficient de la livraison gratuite dans tout Hong Kong (à l'exception des zones éloignées ou des îles). Si le montant de l'achat est inférieur à HKD$499, nous facturerons un supplément de HKD$30 pour les frais de livraison, sans limite de quantité ou de poids. Si vous souhaitez expédier vers d'autres pays ou régions, veuillez nous contacter pour discuter des options d'expédition. Vous pouvez également choisir de retirer votre commande à notre Studio Yuan Lang.
Politique d'échange/remboursement
Après réception des produits, veuillez vérifier immédiatement le contenu. Si le client découvre un dommage (hors emballage) dans les 72 heures suivant la réception, et que ce dommage n'est pas causé par le client, veuillez contacter Coffee Stage pour organiser un échange. Les rapports après 72 heures ne seront pas acceptés. Vous pouvez également consulter la page ci-dessous pour plus de détails sur notre politique d'échange/remboursement.
Commande en gros/Collaboration
Tous les produits sont disponibles pour les commandes en gros ou la collaboration commerciale. Nous invitons les amis, commerçants et cafés intéressés à nous contacter pour obtenir un devis ou des informations détaillées.
Méthodes de contact :
Email: cs@mycoffeestage.com
WhatsApp: +852 9854 7646